CLIENTS

Peter Bradshaw: DHL Excel Supply Chain.

"We obtained very good references for Reynolds and they were originally approached to be our back up supplier, but thanks to their excellent service levels and the personal attention we receive from their management and directors, they have now become our premier supplier of Agency Drivers.

Reynolds have been supplying DHL for nearly 3 years with excellent, professional drivers, who work on the prestigious Marks and Spencer account, delivering hanging garments to stores within a 100 mile radius of our Long Eaton site.

It is not uncommon for Reynolds to be supplying us with up to 14 drivers per day, working 24 hours, seven days a week, yet they always come up "with the goods" despite some of our requests coming at very short notice.

I strongly believe that Reynolds will continue to go from strength to strength under the leadership of Rod Harris, who demonstrates a firm commitment to top quality service for all his customers."

Louise Barnes: Stanton Bonna:-

"We have built up a strong working relationship with both Sally and Donna and have always found them to be very professional. They are always able to help and offer advice as they know all about who we are, what we do and the type of calibre of staff we want.

Reynolds offer good rates and have excellent availability of temporary staff, even at short notice. All our temps and any permanent staff placed with us are friendly, polite, join in with our team and always represent Reynolds in a professional manner.

If our regular temps are unavailable, ill or have holidays booked Reynolds always keep us informed and this information is vital in our planning for cover during holiday periods.

They also let us know if any new temps or people looking for permanent positions become available in our area and this certainly helps us, as we need local people due to our fairly remote location and limited public transport service".

Nick Lacey: Abbeyfield Warehousing:-

"I was actually the second customer that founder Steve Reynolds had on the books when he first started over 25 years ago. Steve had driven for me through another agency and I was impressed with his work as a driver and also by the way he presented his then new venture.

Reynolds Sales Director, Rod, also used to work for me, again many years ago as a 7.5t LGV driver as did his right hand man, Darren as a traffic clerk.

Both successfully progressed into transport management and I think that it is this industry experience, which is fairly unique for Agencies in this area, coupled with a high quality ethic they have instilled into the rest of the team at Reynolds, that sets them apart from their competition.

When taking bookings for drivers, they instinctively know what is required by the end user (as they have both been one) and because of their experience, they can match the drivers with the right qualities to ensure a high service level is delivered.

Susan Kidsley: Rangemaster part of AGA Consumer Products Ltd:-

"When Reynolds came to see us we were struggling with the agency we were using and it was because of this, coupled with the fact that they were local we decided to give them a try.

The benefits we have seen from using Reynolds are that we can request the same drivers each time, which obviously helps as they already know the job and ensure that all paperwork is filled in correctly.

All the drivers we have used so far have been clean, polite and reliable which is something we lacked from all the other agencies we had previously tried.

We also receive daily calls from our key Reynolds contact to ensure that we have adequate cover, which acts as a useful reminder and helps if people go home sick unexpectedly or have taken holidays.

As a result of all this, we have now made Reynolds our number one supplier for temporary drivers on both our home delivery & trade vehicles. Thanks for all your help Reynolds and well done - keep up the good work!

Mike Parsloe: Dri-Pak Limited, Ilkeston:-

"Reynolds were already an established supplier when I joined the company back in 2005 and we have continued to use them despite approaches from several other agencies who have tried to obtain our business.

There are many reasons for this, not least the fact that their prices remain competitive and we value the reliable, friendly and helpful service they provide.

The 24/7 service they offer ensures ease of contact at all times and they demonstrate a very professional attitude to handling our business, making every effort to ensure they can provide a suitable driver.

The standard of driver has been very high and as they retain drivers on their books, the people they supply understand our business and how we operate, which makes life so much easier.

There have been several occasions when Reynolds have responded to requests at very short notice to provide a driver with the minimum fuss so that we do not let our customers down.